Effective Date: January 1, 2025

9-Eighteen Solutions Inc is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide to us directly or automatically through your interactions with our website:

Personal Information:

Name, email address, phone number, billing information, and other details you provide when signing up for services or contacting us.

Usage Data:

IP addresses, browser types, operating systems, and browsing behavior collected through cookies and similar technologies.

Transactional Data:

Payment information and purchase history for services like POS subscriptions or payment processing.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our products and services.Process payments and manage subscriptions.Communicate with you about your account, appointments, or special offers.Send SMS or email notifications for booking reminders and updates.Monitor website performance and enhance user experience.Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following cases:

Service Providers:

With trusted third parties (e.g., PayArc) who assist in providing our services, such as payment processing or customer support.

Legal Compliance:

When required to comply with applicable laws, regulations, or legal processes.

Business Transactions:

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Mobile Information:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Choices and Rights

Access and Update:

You can access, correct, or update your personal information by contacting us.

Opt-Out:

You may opt out of receiving marketing communications or SMS reminders by following the instructions in the messages or contacting us directly.

Cookies:

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.

7. International Users

If you are accessing our website from outside Canada, please note that your information will be processed and stored in Canada, where data protection laws may differ from those in your jurisdiction.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the

"Effective Date"

will be updated accordingly. Please review the policy periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

9-Eighteen Solutions Inc

email: [email protected]

Phone: 236-905-0800

Address: 210, 347 Leon Ave, Kelowna, BC, V1Y 8C7

By using our website and services, you consent to the practices described in this Privacy Policy.